Privacy Policy

1. Information We Collect

NY Plumbing respects your personal privacy. Because this website does not utilize contact forms, user account logins, email newsletter signups, or payment gateways, we do not collect personal identifying information directly through website forms.

When you initiate telephone communication with our dispatch line at (315) 202-8009, we may collect the following details necessary to fulfill service requests:

• Your name and contact telephone number.
• Service address in Fresh Meadows or nearby Queens neighborhoods.
• Descriptions of heating symptoms, boiler equipment type, and property access information.

2. Use of Information

Information shared over the telephone is used solely to:

• Schedule and dispatch technicians to your property.
• Provide estimates, mechanical assessments, and follow-up regarding requested repairs.
• Maintain internal customer records and service documentation.

We do not sell, rent, trade, or distribute your personal or contact information to third-party marketing companies.

3. Analytics, Cookies & Tracking

This static website does not employ third-party tracking cookies, user profiling trackers, or behavioral surveillance scripts. Standard server access logs (recording IP address, browser type, and page access timestamps) are maintained temporarily by our hosting infrastructure solely to ensure security, detect malicious bots, and monitor server uptime.

4. External Links

Our website contains links to external platforms, including our Google Business Profile and the main NY Plumbing portal. We are not responsible for the privacy policies or content practices of external third-party websites.

5. Contact Regarding Privacy

For questions regarding our privacy practices or to request the deletion of your customer record, contact our office at:

NY Plumbing
192-10 69th Ave, Fresh Meadows, NY 11365
Phone: (315) 202-8009